Shipping Policy
We aim to deliver your pet’s favourites quickly, safely, and reliably. This Shipping Policy outlines how we process and deliver orders placed through our website.
Where We Deliver
We currently ship to the following locations within the United Kingdom:
- England
- Wales
- Scotland
- Northern Ireland
Processing Times
- Orders are typically processed and dispatched within 1–3 working days.
- During peak periods, processing times may be slightly longer, but we’ll do our best to keep you updated.
Delivery Costs
- Shipping charges are calculated at checkout based on the weight and size of your order.
- Any available offers or free-shipping promotions will be clearly highlighted on the website.
Delivery Timeframes
Once dispatched:
- Standard delivery: Estimated between 3–7 working days.
- Delivery timelines are estimates and may vary due to courier delays, weather conditions, or seasonal demand.
You will receive a confirmation email once your order has been dispatched.
Tracking Your Order
If tracking is available for your shipping method, you will receive a tracking link via email once your order has been shipped.